Privacy Policy

This Privacy Policy describes how Moon-API.com ("we", "our", or "us") collects, uses, and protects your information when you use our API services.

1. Information Collection

We collect the following types of information:

  • Account Information: Email address, name, and billing information when you register
  • API Usage Data: API calls, request patterns, usage statistics, and error logs
  • Technical Data: IP addresses, browser type, device information, and cookies
  • Communication Data: Customer support interactions and feedback

2. Use of Information

We use your information for the following purposes:

  • Providing and maintaining our API services
  • Processing your transactions and sending service notifications
  • Monitoring and analyzing API usage patterns
  • Preventing and detecting fraud or abuse
  • Communicating with you about service updates, features, and offers
  • Improving our services and developing new features

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party services that help us operate our business (e.g., payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication requirements
  • Secure data centers and infrastructure

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain data as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

7. GDPR Compliance

For users in the European Union, we process personal data in accordance with GDPR requirements. We act as a data controller for account information and as a data processor for any data processed through our API. We provide mechanisms for data access, correction, and deletion as required by GDPR.

8. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookies through your browser settings, but this may affect the functionality of our services.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes through email or a prominent notice on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@moon-api.com
  • Through RapidAPI's messaging system